Privacy Policy
Effective Date: November 1, 2024
AirDuctsCleaningLeads.com (“we,” “our,” or “us”) is committed to respecting the privacy of our users and safeguarding their data. This privacy policy explains how we collect, use, and protect your information when you interact with our services.
1. Information We Collect
We may collect and process the following types of information:
- Personal Information: When you contact us via any method, including form submission, SMS, call, or any communication channel, we may collect your name, phone number, email, address, and other contact details.
- Device and Usage Information: We may collect information about your device, browsing activities, IP address, and other online identifiers to help us improve our services.
- Call Data: All calls to AirDuctsCleaningLeads.com are recorded for quality assurance and training. Calls may be transcribed and analyzed using AI to extract useful data for any reason. We may use Ringba for call tracking and routing.
2. How We Use Your Information
Your data may be used for purposes such as:
- Connecting You with Local Service Providers: Facilitating lead generation by connecting you with relevant air ducts cleaning providers.
- Improving Service Quality: This includes analyzing user interactions and call recordings to refine our services.
- Marketing and Promotions: If you have opted in, we may use your data to send marketing communications.
- Note: We may share your data with our affiliates, marketing partners, or other third parties to provide these services.
3. Cookies and Tracking Technologies
We utilize cookies and similar technologies to understand your usage patterns and preferences. Tools we may use include, but are not limited to:
- Analytics and Tracking: Google Tag Manager, Google Analytics, Microsoft Clarity, Facebook Pixel, LinkedIn Insights, Hotjar, Crazy Egg, Adobe Analytics, HubSpot Tracking, Mixpanel, Segment, Kissmetrics, Pardot, FullStory, Heap Analytics, Optimizely, Amplitude, Intercom Tracking, Clicky, Pendo, and Ringba for call tracking and routing.
These tools help us analyze trends, manage advertising, and improve user experience.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. Data will be securely deleted when it is no longer required for business purposes.
5. User Rights
If you have submitted a form or completed a survey, you have the right to request data deletion. This right does not extend to data collected from phone calls to protect privacy and business integrity.
6. Data Security
We employ appropriate security measures to protect your information. However, as we rely on third-party U.S.-based vendors for data storage, we cannot guarantee complete control over data security.
7. Children’s Privacy
Our services are intended only for adults and are not suitable for children. We do not knowingly collect data from individuals under 18.
8. Third-Party Links
Our website may contain links to third-party sites or services. This privacy policy does not apply to those sites, and we recommend reviewing their privacy policies separately.
9. Policy Updates
We reserve the right to update this privacy policy at any time. Changes will be posted on this page without additional notice.
10. Disclaimer
AirDuctsCleaningLeads.com is a lead generation service that connects homeowners with local service providers. All contractors/providers are independent, and AirDuctsCleaningLeads.com does not warrant or guarantee any work performed. It is the homeowner’s responsibility to verify that the hired contractor has the necessary license and insurance. Images and videos on our site are for illustrative purposes only and may not depict actual contractors listed on AirDuctsCleaningLeads.com.